The best tradesman on the list does not always get the job
Two firms quote the same job. Same price, near enough the same work. One gets it. Usually it is the one that looked more organised, more established, easier to deal with.
That is not luck. It is not really about design either. It is whether your business looks like it does what you actually do.
Any of this sound familiar
- Nearly all your work comes from word of mouth and you have no way of turning that up when it goes quiet
- You lose jobs to firms you know do worse work than you
- Your logo was done years ago in a hurry and you have never had the proper files since
- Your website was built once and nobody has touched it since
- The quotes you send out do not look like the standard of job you turn up and do
- You keep getting price shoppers instead of the customers you actually want
What we do
01 Logo
A proper logo you own outright, in every format you need. For the van, the workwear, the paperwork and the website. Supplied so it still looks right on a business card and on a hoarding.
02 Branding
The whole look, not just the logo. Colours, fonts, how your quotes and invoices are laid out, how your posts look, how the business sounds in writing. One set of rules so everything matches, whoever is making it.
03 Website
A site that says what you do, where you work and how to reach you, then gets out of the way. Fast, right on a phone, and easy for you to update yourself.
04 Ongoing support
If you would rather hand the admin over, we run that as a monthly package. Quotes chased, invoices sent, the inbox kept on top of, socials posted. Built around what needs doing each month rather than hours on a clock.
How we work
Before we quote, we look at what you have got. Logo, website, quotes, van, socials. It is the only way to know what is actually losing you work, and it means you are not sold a logo you did not need.
You will always know what you are getting and what it costs before anything starts. No retainer, no lock in, no jargon.
Who you are dealing with
SiteSums is run by Nikita-Jade Hancock. When you get in touch, you deal with the person who does the work, not a sales team or a call centre. The same person who looks at your logo, website and quotes is the one who builds what comes next.
It is the same thinking behind the 100+ templates in the SiteSums shop, written for more than 30 trades. Every document is built around how trade jobs are actually quoted, run and paid for, and the branding and website work is built the same way: around your trade, your customers and the way you win work.
Small on purpose. That means a direct line, straight answers and work you can see progressing, rather than being passed between departments.
Tell us what is going on
Send us your business name, your website if you have one, and the one thing that is bothering you most. We will come back with what we would do about it.